Introduction
The website www.testoni.com (the “Website”) is operated by A Testoni Hong Kong Limited (hereinafter "Testoni", “we” or “us”), a Hong Kong company located at 2/F PopOffice, 9 Tong Yin Street, Tseung Kwan O, New Territories, Hong Kong and registered under number 08900941-000-02-24-4. Testoni may be contacted by email at: customerservice@testoni.com. In this Privacy Policy, we use the term Testoni (and "we", "us" and "our") to refer to the office of A Testoni Hong Kong Limited at the registered address above, our affiliates and our boutiques.
Please read the following policy that outlines how we collect, use, disclose, and transfer the personal information you provide to us through our websites, mobile applications, and other digital platforms (referred to as the "Platforms"). When you visit and make a purchase at Testoni's physical boutiques or stores, your data may also be processed by the Testoni entity that operates the specific store to facilitate your in-store experience and provide the products and services you request. This entity will act as an independent data controller. By accessing to the Website, you consent to our process of your personal data in accordance with this Policy and agree to be bound by any subsequent change as may be made to this Policy from time to time which will take effect when it is posted on the Website. Hence, please check the Website for updates or changes to this Policy regularly.
How data are collected and processed
We collect information from you in the following ways:
- Registration: In order to access certain areas of our Platform, you will need to register with us. During the registration process, we will ask you to provide personal information such as your first name, last name, address, date of birth, email address, and telephone number. By providing these details, you enable Testoni to provide you with the selected services;
- Online Purchases: When you make purchases online, we collect information such as your purchase details and relevant payment information. Additionally, we collect personal information when you engage in correspondence with us, such as contacting us with inquiries about our products or services;
- Social Media Interactions: If you choose to interact with Testoni through social media platforms or other third-party services, we will collect the information you provide to us through those platforms;
- Automatic Information Collection: We collect certain information automatically from visitors to our Platform; and
- Location Services: If we provide any location services, we may collect information about your location to the extent necessary for those services.
If you provide us with any personal data related to a third party, such as your family members or individuals to whom you wish to send a gift, please ensure that they consent to the processing of their personal data by Testoni. It is your responsibility to inform these third-party individuals that you are providing their personal data to Testoni. You should also inform them about the purposes and methods of the data processing, as well as their privacy rights, by providing them with a copy of this Privacy Policy.
We will use the information we collect from you for the following purposes:
- Purchase and Service Fulfillment: Managing and fulfilling purchase and repair orders, facilitating delivery, and providing after-sales services;
- Account Management: Managing our accounts and records related to your interactions and transactions with us;
- Customer Support: Addressing your inquiries and requests for assistance;
- Communications: Sending service-related communications, including order confirmations and important announcements;
- Personalized Recommendations: Identifying products and services that we believe may be of interest to you based on your information, such as your purchase history and interactions with us;
- Marketing Communications: Sending marketing communications (including emails and social media audience matching) regarding Testoni and our third-party partners' offerings that we believe may be of interest to you, provided we have a legitimate basis for doing so;
- Market Research: Conducting market research to enhance the services we provide to our customers;
- Security and Fraud Prevention: Undertaking credit checks, fraud prevention, and other measures to maintain the security of our Platform and services and prevent prohibited or illegal activities; and
- Platform Improvement: Understanding how our Platform is used to continuously improve our Platform, services, and other offerings.
Testoni, like many other platforms, utilizes cookies and similar technologies to enhance your browsing experience and gather information about how visitors access our Platform. These technologies enable us to recognize you, customize your experience, and provide us with insights into user behavior. Detailed information about our use of cookies and related technologies can be found below.
What cookie is
Cookies are small text files that contain information and are downloaded to your computer or mobile device when you visit a website or mobile application. They serve various purposes, such as recognizing your computer or device as you navigate between pages on a website or when you revisit a website or application. Cookies are widely used to make platforms function properly or more efficiently and to provide information to the owners of the platform. By using cookies, websites and applications can remember your preferences and provide a personalized experience based on your previous interactions.
We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.
The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site.
We also use third-party cookies that help us analyze how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.
You can choose to enable or disable some or all these cookies but disabling some of them may affect your browsing experience.
How Testoni uses the cookie
The Platform serves only the following types of cookies to your computer or mobile device:
Type of Cookie | Purpose |
---|
Technical Cookies | Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data. |
Functionality Cookies | Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features. |
Analytical Cookies | Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. |
Performance Cookies | Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. |
Advertising Cookies | Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns. |
How to control cookie
Testoni utilizes non-essential cookies based on your consent. You have the right to withdraw your consent and opt-out of the use of cookies at any time. This can typically be done by accessing the Consent Preference settings on our Platform. By adjusting your preferences, you can refuse the use of cookies or make specific choices regarding the types of cookies you accept. Please note that certain essential cookies may still be necessary for the proper functioning of the Platform, even if you choose to disable non-essential cookies.
Advertising
The Platforms make use of third-party services, including network advertisers and social media platforms, to display advertisements to you on third-party platforms after you have left our Platforms. Additionally, we utilize third-party analytics providers and other service providers to assess and provide us, as well as third parties, with information about the usage of the Platforms, ad views, and engagement with our content.
Network advertisers are third-party entities that display advertisements based on your visits to our Platforms and other applications or websites you have accessed. Through third-party ad serving, we can target advertisements to you for products and services that may align with your interests. This helps us personalize the ads you see and make them more relevant to you.
Testoni does not share your personal information with individuals or non-affiliated companies, except in the following circumstances:
- Third-Party Providers: We may disclose your personal information to third-party providers who assist us in delivering online and other payment services, conducting credit checks, preventing fraud, and providing other necessary services to fulfill the purposes specified in the "Information you provide us and how we use it" section;
- Legal and Regulatory Requirements: We may disclose your personal information to law enforcement agencies, courts, regulators, government authorities, or other third parties if we believe it is necessary to comply with a legal or regulatory obligation or to protect our rights or the rights of any third party; and
- Business Transfers: In the event that we sell or transfer all or a substantial part of our assets and business to a third party, we may disclose your personal information to the acquiring entity. We will make reasonable efforts to ensure that the recipient of your personal information uses it in a manner consistent with this Privacy Policy.
The information we collect may be transferred, stored, and processed in any country or territory where our affiliated group companies or third-party service providers are located or have facilities. This means that your personal information may be transferred to and stored in locations outside of your home country. In some cases, these locations may not have the same data protection standards as your home country.
However, we remain committed to protecting your personal information in accordance with this Privacy Policy. We implement appropriate safeguards and contractual measures to ensure that your personal information is adequately protected when it is transferred internationally. This includes using standard contractual clauses, relying on the recipient's Privacy Shield certification (if applicable), or obtaining your explicit consent to such transfers.
Please note that by using our Platform and providing us with your personal information, you consent to the transfer, storage, and processing of your information in countries outside of your home country, including those with different data protection laws.
We understand the importance of ensuring your confidence in using our Platform, and we are dedicated to safeguarding the personal information we collect from you. To achieve this, we have implemented measures to limit access to your personal information. Only employees who reasonably require access to your personal information to provide products or services to you or to perform their job responsibilities will have access to it. By restricting access to personal information, we aim to minimize the risk of unauthorized access, use, or disclosure. Our employees are bound by confidentiality obligations and are trained to handle personal information in a secure and responsible manner.
We continuously review and enhance our security measures to protect your personal information from unauthorized access or misuse. However, it's important to note that no method of data transmission or storage can be completely secure. We strive to employ industry-standard practices to protect your personal information, but we cannot guarantee its absolute security.
If you have any concerns about the security of your personal information, please contact us, and we will be happy to address your questions and provide further information about our security practices.
Unless as otherwise stipulated in any applicable laws in HKSAR, your Personal Data will only be retained for as long as is necessary to fulfill the purposes for which it was collected.
If we relied on your consent as the basis for processing your personal information and you subsequently withdraw your consent, we will delete your personal information, provided we have no other lawful basis for continuing the processing.
In the case where you request to no longer receive direct marketing communications from us, we will maintain a record of your request and contact details to ensure that your preferences are respected.
If you wish to make any changes to your personal information or have any concerns, we kindly request that you contact our Customer Service. They will assist you in addressing your requests and inquiries.
For privacy-related inquiries or to request access to your personal information or unsubscribe from our email marketing, please contact us at customerservice@testoni.com.
Privacy policy update
We may update this Privacy Policy periodically. Any changes will be published on the Website.